Privacy Policy

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Effective Date: 29 November 2024

Hexon Bikes Private Limited (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you interact with us through our website, products, services, and other digital platforms.

By accessing or using our services, you consent to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

(a) Personal Information

This includes, but is not limited to:

• Name

• Email address

• Phone number

• Billing and shipping address

• Payment information

(b) Non-Personal Information

This includes:

• Browser type

• IP address

• Device information

• Cookies and usage data

(c) Transactional Information

Details of purchases made, such as product types, date of purchase, and payment details.

2. How We Use Your Information

We use the collected information for:

• Providing, maintaining, and improving our services.

• Processing transactions and managing orders.

• Communicating with you about updates, promotions, and offers.

• Complying with legal obligations and resolving disputes.

3. Sharing Your Information

We do not sell, rent, or trade your personal information. However, we may share your data with:

• Service Providers: To facilitate payment processing, delivery, or customer support.

• Legal Authorities: When required by law or to protect our rights.

4. Data Security

We implement industry-standard security measures to protect your data from unauthorized access, alteration, or disclosure. However, no method of electronic storage is completely secure, and we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze website usage, and tailor advertisements. You can control cookie preferences through your browser settings.

6. Your Rights

Depending on your location, you may have the following rights:

• Access, correct, or delete your personal information.

• Withdraw consent for data processing.

• Lodge a complaint with a data protection authority.

To exercise your rights, please contact us at [Insert Contact Email Address].

7. Retention of Information

We retain your data only as long as necessary for the purposes outlined in this policy, unless a longer retention period is required by law.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites.

9. Updates to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page, with the “Effective Date” updated accordingly.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Hexon Bikes Private Limited

Address: 1st Floot, 252 Kailash Nagar, Near Oswal Cancer Hospital, Supreme Towers, Sherpur Road, Sherpur Khurd, Ludhiana, Punjab, 141010

Email: hexonbikes01@gmail.com

Phone: +91-98886 90576, +91-92167 90576